eForm requires PHP GD library installed with Freetype and LibPNG support. For most of the hosts these configurations are common, however in some cases they might be absent. This will produce some error messages like this. Fatal error: Uncaught Error: Call to undefined function imagecreatetruecolor() or PHP Fatal error: Call to undefined function GDText\imageftbbox() etc. […]
Over time we have found some common scenarios, when WooCommerce integration may not work. Before submitting a support request, do make sure you have checked all of the following possibilities. 1: Product does not have default price set This is the #1 issue. WooCommerce doesn’t let you add a product to the cart if it […]
Due to CSS conflict, eForm doesn’t look decent with Enfold WordPress Theme. To fix this, you need to enter the following CSS under Enfold Settings > General Styling > Quick CSS. [css] #top .main_color .input-text, #top .main_color input[type=’text’], #top .main_color input[type=’input’], #top .main_color input[type=’password’], #top .main_color input[type=’email’], #top .main_color input[type=’number’], #top .main_color input[type=’url’], #top .main_color […]
While, eForm works well with most of the caching plugins, but sometimes, things like file-uploader breaks when the pages are cached aggressively. eForm by default minifies the HTML output, so in some cases, due to double compression some functionality may break. So solve this, you need to add the following RegularExpression Exception under Page Caching and CSS/JS […]
With eForm v3.5 we have removed old themes and introduced new themes. As a consequence, the naming of the theme (internally) was changed. We did our best to auto-upgrade for forms, but in shortcodes, like in user portal it has to be updated manually. The Issue Your user portal page breaks and shows up like […]
With the release of eForm v3.3 we dumped compatibility with PHP5.3. If you are trying to run eForm v3.3 on the mentioned environment, then it would essentially raise PHP Fatal Error, leaving a White Screen of Death for your entire website. In this case, we heavily recommend updating PHP version to at-least 5.4 (or better […]
In some cases, especially with Visual Composer and some theme combination (where the former use a backdated jQuery WayPoints library and later use an updated one), eForm can break. The admin end will work properly, but the frontend will not. It will appear, more or less like this (depending on the theme you are using). […]
From July 2018, Google now requires you to enable billing in your cloud account to access places API. Places API is required for eForm GPS Tracker element. #1: Create new project under Google Cloud Console Google Places API now live under newly formed Google Cloud Console. Visit this link to go to the console. You […]
In some cases, your theme’s CSS might override some of the styles of FSQM, which would result in broken appearance of text inputs. Although, it is nearly impossible to guess which CSS is responsible (due to a rather wide possible variety of CSS codes), we have found the following two very common. Broken height of […]
In some cases, for a rather long form, adding new containers and/or elements will work in the form builder, but when being saved, will not get reflected in the live form. In other words, questions or containers you create will disappear when a form is saved. It can seem that there is a limit to […]
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